Terms of Service

Terms of Service

Last updated: May 11, 2023

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The website Wild Moon Lilith and any services offered therein are offered by Saga N. L. Bond (in this document referred to as I/Me/My) as the sole provider. The Customer (in this document referred to as You) agree to these Terms of Service whenever You pay for a service or product. If you have any questions regarding these Terms of Service, please feel free to reach out to me at: wildmoonlilith@gmail.com.

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Wild Moon Lilith is a registered business in the format of "sole proprietor". Wild Moon Lilith is registered in Sweden, with organization number: 860925-7145. VAT-nr: SE860925714501. I am approved for F-tax and VAT. 

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These Terms of Service apply to non-physical services, such as readings, spells and Reiki. For Terms of Service for my physical goods (such as crystals, spell bottles, etc) ordered through my store please instead refer to Store Terms of Service & Policy.

Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Terms of Service:
Company (referred to as either "the Company", "I/Me", or "My"; in this Agreement) refers to Wild Moon Lilith, registered business as sole proprietorship to Saga Nadia Lilith Bond, Sweden.

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Service refer to the non-physical offerings wherein I perform a service to You. These Services are done as an act by me, and will have a digital confirmation, summary or description sent out after the performed Service.

Orders mean a request by You to purchase a Service from Me, in these terms solely referring to non-physical Services. For terms for physical goods, please refer to Store Terms of Service & Policy.
 

Website refers to Wild Moon Lilith, accessible from https://www.wildmoonlilith.com

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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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General

Payments are issued through an invoice sent to Your email-address after communication through either email or social media unless your order is placed through the store.

The invoice itself can be cancelled up until the point of payment, thus cancelling your Order of the Service. Should an invoice not be paid, the entire Order and booked Service will be annulled.

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I operate on a “payment first, service after” policy. This means that I will not perform any Services until I have received your payment. As such, I also do not offer refunds or repayments once a Service has been partially or fully carried out. You are paying for the Service and time associated to said Service. As such, if you receive a reading, spell, or Service you otherwise feel unhappy with, I do not offer a refund as the service itself (e.g. reading, spell, Reiki) has been carried out as per our agreement and delivered. The Service Order thus is completed, and cannot be refunded as you cannot retract the work, time and performance of a Service already provided.

 

I reserve the right to modify these Terms of Service at any time, however the most recent version will always be available online and can be given upon request. Changes and clarifications will take effect immediately upon their addition to these Terms of Service.

 

By booking and subsequently paying for any Service, you agree to the Terms of Service contained within this document and text.

 

For information on Privacy, please visit this website: Privacy Policy.

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Readings

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The Service

I offer transparent and honest readings that are based solely on the cards’ guidance as well as other tools and intuitive impressions given to Me. I will not use any methods such as “foul play” to obtain information about You; I will not research You nor otherwise give a so called “cold reading”. 

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I offer clarifications on the content of a reading for free for up to 24 hours after the reading is delivered, for anything that is unclear within the reading itself. However, I do not offer any answers to follow-up questions that would require Me to perform a secondary reading; with others words, if You ask questions after a reading that were not originally included in Your Order I reserve the right to deny these requests unless another Order is placed. Each Order only covers the original reading, unless otherwise specified.

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Refund Rights

I do not offer any returns or refunds for readings that have already been carried out or otherwise initiated. You may receive a message that You do not expect or enjoy from a reading, as I will be frank and give the message of the cards, whether positive or negative. As such, I do not offer refunds if You feel dissatisfied with Your reading for any reason. When You Order one of my Services, You acknowledge and Agree that You pay for the Service rendered, not to receive an expected or desires message or result.

 

Delivery Time

Readings are carried out by Me within a set time after payment has been received. You will be given the timeline for the completion of the reading when booking the reading itself or in communication thereafter.

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I reserve the right to change this deadline under certain circumstance which would hinder Me from completing the reading within stated time. However, in such cases, You will be notified of this delay, unless something has prevented Me from reaching out to inform You of this delay. I cannot be responsible for any outside circumstance of events that may prevent Me from carrying out a reading within the agreed upon time.

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Should the reading take longer than a week (7 days) from initial payment, without any notification of delay from Me to You, I will offer a full or partial refund depending on the circumstances and whether or not I could perform the reading at all.

 

Terms

By paying for a reading You acknowledge that readings work as a guidance and for entertainment purposes. You are always ultimately responsible for any choices, actions or consequences carried out by You after the reading. Upon booking a reading, You agree that You understand that readings can be positive or negative, and should You be upset or feel negatively affected by a reading, it is ultimately Your choice and responsibility.

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If You have any concern for Your health, financial security or well-being in any other shape or form, seek out professional help. In paying for a service, You acknowledge and agree that it is Your sole responsibility to seek out a professional or otherwise handle Your situation if there are any serious concerns that may affect You or those around You; I cannot be held responsible for what You choose to do with the received reading, nor any following consequences or results.

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When paying for a reading, You agree and acknowledge that You understand that a reading is not set in stone, and agree to take full responsibility of any consequences, actions or outcome of the reading.

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When paying for a reading, You agree and understand that readings will sometimes give You information You might not consider beneficial or wanted; a reading is therefore booked by You in Your own discretion with full responsibility on Your own behalf.

Further, when booking and paying for a reading, You agree to only submit information that is truthful about Yourself and in no way seek to lie, alter the facts or otherwise mislead Me to get a reading for a third-party person. Readings will only be given to You, as You give Your consent for this – I do not perform third-party readings! Should You lie and give false information that somehow leads to Me performing a reading on a non-consenting party, You take full responsibility for this when using My Services. The only exception for non-consenting or third-party readings are for the dearly departed.

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Runes

 

The Service

In terms of runes used for divination, the Terms seem above in the section "Readings" apply as runes used for divination qualify as a reading. 

For the rune Services of bindrune and galdrastav, these are considered designs based on a mutually agreed upon purpuse as described in communication between You and Me. I reserve the right to not disclose the full details of how I choose to design the runes as this is highly personal and linked to My personal practice of witchcraft, spirituality and religion; You will, however, receive pictures of the result as described in the service information on My website (www.wildmoonlilith.com), as well as general information about the bindrune or galdrastav, such as its purpose and whether or not it felt successful.

I claim the right to release myself from any consequences or subsequent ways in which You choose to use these designs. I do not recommend using them in tattoos, nor do I grant permission or license to use them for sale, as they are intended for personal, private use by You.

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Delivery

I will send out the design within the allotted time, as agreed upon in communications between You and Me. If there are any delays to the Service, You will be notified and given the offer to continue with the Service, or to cancel and receive a refund.

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Refund Rights

I do not offer any refunds for a design that has been completed or otherwise initiated. You pay for the Service given, so once the design has been performed the Service has been concluded and delivered, and thus will not be refunded even if You feel dissatisfied with the design for any reason. This is because You pay for the Service, and time, energy, work and Service cannot be undone once completed.

 

Terms

By paying, You acknowledge that the rune designs are a designs based on communication between You and Me. You acknowledge and agree that the designs offered as a Service do not guarantee results but are for entertainment purposes only. 

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When booking and paying for a service, You also agree to only submit information that is truthful about Yourself and in no way seek to lie, alter the facts or otherwise mislead Me in order to have a design done for any reasons other that stated on the website and agreed upon over communications between You and Me. You further agree that You are the initiator of the request, and acknowledge that the following actions, consequences or events that may be possible outcomes of the design itself are fully requested by You and thus the full responsibility lies in Your own hands.

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Live Sessions

 

The Service

Live Sessions refer to any session which you book between You and Me, either one-on-one or in group. The service will be provided as described on this Website and in any subsequent communication between You and Me. 

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Scheduling

I reserve the right to cancel or reschedule any session when needed. You will be informed at least 24 hours ahead of time and given an option to either be refunded or reschedule if I cannot make the original time as agreed upon. If I, for any reason, cannot contact you within the 24-hour time period prior due to unusual circumstance, I will offer a full refund or a partial refund for a discounted session at a new date. 

You agree to cancel or reschedule at least 24 hours prior to a scheduled event for a full refund or guaranteed new appointment without any additional fees. If you cancel within 24 hours of the appointment or do not attend a booked session, I reserve the right to keep the payment (partial or in full) as my time and energy will have been unusable for another client and have been reserved for you even in your absence.

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Refund Rights & Cancellation

I do not offer any refunds for a session that has been completed or otherwise initiated. You pay for the time and Service given, so once a session has been performed the Service has been concluded and delivered, and thus will not be refunded even if You feel dissatisfied with the experience for any reason. This is because You pay for the Service, and the time, energy, and work of the Service cannot be undone once completed.

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I reserve the right to end a session at any time if You behave in a way deemed inappropriate, such as behaving or speaking in a way that is sexual, hateful, discriminatory, or otherwise offensive. You agree that You will participate in the sessions in a respectful manner which stays to the topic agreed upon by You and Me. I will not offer a refund in the case of a cancelled or interrupted session that ended due to Your inappropriate behaviour as described above. 

 

Terms

By paying, You acknowledge and agree that the sessions offered as a Service do not guarantee results but are for entertainment purposes only. 

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When booking and paying for a service, You agree to only submit information that is truthful about Yourself and in no way seek to lie, alter the facts or otherwise mislead Me in order to have a session done for any reasons other that stated on the Website and agreed upon over communications between You and Me. You further agree that you are 18+, or have parental permission when seeking to book a live session.

You agree and acknowledge that any actions, consequences or events during or following a session with Me is your own responsibility. I do not claim any responsibility for any perceived or experienced outcome following a session, however I will provide guidance and support within reason to assist You in Your own responsibilities. 

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If there are any questions or concerns, please feel free to contact Saga N. L. Bond at: wildmoonlilith@gmail.com or through any social media platform connected to Wild Moon Lilith and its services.